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 Ruth Faulkner Library and COVID-19

We are looking forward to seeing you at Ruth Faulkner Library now we have reopened. We have made some changes to ensure that we can deliver services as safely as possible during these challenging times of COVID-19.

Key Changes:

  • Revised opening hours of 10am to 4pm, Monday to Friday.
  • Limits of 20 patrons at a time, attendee records will be taken upon your arrival.
  • Collection point established for pre-arranged services including click and collect items and printing.
  • Public computer usage limited to 30 minutes with allocation on first come, first served basis.
  • Free public Wi-Fi accessible from Faulkner Park.
  • Returned library items to be quarantined for 48 hours and disinfected (where possible).



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Visiting the Library

Due to COVID-19 Phase Two regulations, entry to Ruth Faulkner Library will be limited to 20 people at a time. Due to this capacity limit, a separate Collection Point located on the Faulkner Park side of the Library will be open for pre-arranged pickup services to help reduce waiting times. Please consider others and keep your visit to less than half an hour and one person per family if possible.

Parking

Vehicle access to the Library will not be available via Wright Street due to landscaping works happening at the entrance to the City of Belmont Civic Centre. To access the Library follow the detour signs via Abernethy Road, Alexander Road, Robinson Avenue onto Progress Way. Parking is available on Faulkner Park as signed. Pedestrian access is available from Wright Street.

 

Ensuring Library Items are Safe to Use​

Library items will be disinfected where possible and quarantined for 48 hours before being returned to the Library collection for borrowing. Physical newspapers will not be available, however access to the West Australian Online is available as usual via the online library catalogue.

Click and Collect​

The Library’s ‘Pick and Mix’ service will be transitioning to a ‘Click and Collect’ service from Monday, 18 May. To reduce waiting times we encourage you to use this use this service where possible rather than visiting to browse the Library collection.

How to order Library items through Click and Collect

  • Login to the Library’s online catalogue to place holds on up to 10 items.
  • The Library will notify you when your items are ready for collection.
  • If you have items to return, please use the main library entry line. Once inside, you can pickup your Click and Collect items from the back of the Library. If you are not returning items or needing to access the Library, use the Collection Point line on the Faulkner Park side of the building to pickup your items.

​Public Computers

Access to public computers is limited due to physical distancing restrictions with a maximum time limit of 30 minutes per user. Computers will be allocated on a first come, first served basis with no bookings available.

Public Wi-Fi

Access to public Wi-Fi will be freely available.  As the number of people in the Library is limited to 20 we encourage you to enjoy free Wi-Fi on the grassed area outside while practicing appropriate physical distancing. To access the Wi-Fi, go to your device settings and click the Wi-Fi titled 'Ruth Faulkner Public Library' and follow the prompts. There is no password required.



​Mobile Printing​

To access the mobile print service, use your personal computer or mobile device to print to the Library's printers from anywhere. Submit your documents​ for printing and contact the Library to arrange collection from the Collection Point on the Faulkner Park side of the building. Please note that the Library will only be accepting tap and go/paywave contactless payments. No cash will be accepted.

​Returns

Due dates for all Library items currently on loan have been extended until Tuesday, 30 June 2020 and do not need to returned until then. However, borrowing limits of 15 items and a 3 week loan period will be reinstated from Monday 18 May 2020. If your library card is full, your items will need to be returned before you can borrow again.

As always, the library’s after hour’s chute will be available for use outside of library hours for returns.

​Library Programs

Online alternatives to library programs for both adults and children will continue to be available via the City’s website, YouTube channel and Facebook page. Keep your eye on the City’s website for new programs and online content to keep you connected with the Library during this time.