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 2018 Community and Business Perceptions Scorecards

The annual survey of residents and business owners has again shown the City of Belmont leading in a number of areas, as well as identifying community priorities.

The 2018 Community Perceptions Scorecard shows that 74 per cent of residents are satisfied with the City as a place to live and 70 per cent are satisfied with the City as a governing organisation.

Benchmarks are calculated from the 40 local government councils participating and completing the accredited Community Perceptions Scorecard within the past two years.

The City of Belmont set industry standards in 6 community and 5 business service areas.

The survey identified priorities the community would like to see addressed. These included safety and security with residents concerned with vandalism and anti-social behaviour, along with graffiti removal services.

The City of Belmont was identified as an industry leader in 6 community areas including:

•    Value for money from Council rates;
•    Listening to and respecting residents’ views;
•    Economic development – what the City is doing to attract investors, attract and retain businesses, grow tourism and create more job opportunities;
•    How Belmont town centre is being developed;
•    Access to services and facilities for people with a disability
•    Opportunity to take part in physical activity.

The City of Belmont was identified as an industry leader in 5 business areas including:

•    How the business community is consulted about local issues;
•    How the business community is informed about what’s happening in the local area (including local issues, events, services and facilities);
•    Footpaths and cycle ways;
•    Streetscapes;
•    Parking in commercial areas.

Perceived strengths in the City of Belmont included bulk bins, weekly rubbish and fortnightly recycling collections, Ruth Faulkner Public Library, festivals, youth and community events.

Other priorities include streetscapes, the area’s character and identity, control of density development, traffic management, parking, playgrounds, parks and reserves and economic development.

Conducted by market research providers Catalyse, the survey measures the community’s overall satisfaction with the City and compares the results with other participating local government authorities to calculate satisfaction ratings and industry standards.

The City would like to thank everyone that took the time to participate in the surveys.

Access the Survey Results:

Community Perceptions Survey
Business Perceptions Survey​