Request a title from the library catalogue

You can request that a hold be placed on an item that is checked out, so you can borrow it once it has been returned. 

How to place a hold

1. Log in to your library account;
2. Search for the item or items you want in the catalogue;
3. From the Search Results page or the Title Details page, find the item you want to place on hold and choose Place Hold.

You will then see a message which tells you whether the item is on hold for you.
 

Request a title not from the library catalogue

If you have searched the catalogue and can’t find a particular item, you could make a request for the following:

1. Inter-library loan (ILL) Book Request, where we will try to find the item at another library;

Please be aware some restrictions for this service apply including:

• No items with a created date of 12 months or under – all categories and formats including fiction, non-fiction, junior, young adult and audio
• Only DVDs required for education purposes and not available for purchase or part of a series
• No supply of multiple copies for book clubs

     2. Suggestion for Purchase, where we will consider purchasing the item.

To send a request

1. Log in to your library account;
2. If you are using a desktop computer, choose Send a Request in the top-right area of your screen; On a mobile device, tap the Menu button and choose Send a Request;
3. Choose the type of request you would like to make;
4. Fill out the form and then choose Submit.

Your request will be submitted and we will let you know the result of your request.