In everything we do, we will keep to a set of values that guide our attitudes and behaviours. The City of Belmont Values are:
People building relationships to work together to achieve common goals.
To focus and inspire people to achieve.
To act in an honest, professional, open and accountable manner.
To create new, innovative and alternative ways of working.
To work safely. To communicate & consult in order to understand people’s needs.
Please provide us with information on what you like and what you don’t like. This will help us improve our services to you.
Please bring the appropriate paperwork and information required, to help us assist you more efficiently with your needs.
Become involved in community consultations so that we can understand and consider your opinions.
Treat our staff with courtesy and respect. Treat us how you would like to be treated.
Understand that the City of Belmont and its staff may exercise their right not to deal with you, should your behaviour and/or actions be unacceptable.
We welcome your suggestions and ideas for us to consider, when evaluating and reviewing our performance.
Were you happy with the service you have received? Please share your experience with us so we know what services you value.
The City is responsible for providing decisions that are at times governed by legislation. Some legislation provides opportunity for you to either appeal or object to the decision. If you require information on your right to appeal or object, please contact us for specific details.
You can provide feedback to us in a number of ways. Complete the Customer Feedback Online Form or alternatively you might like to speak to someone directly through our Customer Service Centre on 9477 7222.