If Veolia have been unable to lift or empty your bin on collection day, they will attach a sticker to the corresponding kerbside bin to let you know.
The most common reasons for this to occur are:
- Your bin was located under a tree, or was behind a parked vehicle, fence or other obstruction.
- Your bin weighed more than 70kg, so was unable to be lifted.
- Your bin was over-filled, preventing the lid from closing and being safely emptied.
- Your bin contained a large amount of materials that could not be collected, like construction material or hazardous waste.
If your red bin is stickered, you should address the issue preventing collection, then call Veolia on 9350 7182 so they can return to empty your bin. If you are unsure why your bin was stickered, Veolia can provide you more information and advise to solve the problem.
If you're having difficulties with an over-flowing red bin, you can contact our FOGO Crew to chat through solutions that will work for your household. You can call them on 9477 7500, emailing fogo@belmont.wa.gov.au or visiting the Help Desk at the Civic Centre.
Every household is different, so there are options available to ensure your bins are in top-knotch shape for collection.